ࡱ> DFABCq`ړbjbjqPqP n::`{& & & d 2>2>2>>?T =n&ADDDDZO"|Q<R$h`-& SbNVOSSDDt \\\SD8D\S\\J ĻDA ƛ2>U@LH\ 0=8sjZsĻs& ܻlXSlS\zS SXXSXSXS$\dXSXSXS=SSSS D"+d +     ">20 5 D>@<0B0, :>OB> 85 AB5 4;J6=8 40 ?>?J;=8B5, 0:> 8A:0B5 BO 40 1J45 @073;540=0 >B $8=0=A>28O <1C4A<0=. 0?><=5B5 - 85 AB5 4;J6=8 ?J@2>=0G0;=> 40 >B?@028B5 A2>OB0 60;10 :J< D8@<0B0 8;8 >3@0=870F8OB0.0 A?@02:0 ?@8 ?>?J;20=5 =0 =0AB>OI0B0 D>@<0 <>;O ?>72J=5B5 =0 B5;: 0886 955 021.    0H8B5 40==8 0==8 =0 2A8G:8 :>8B> A5 60;OB 7054=> A 0A D0<8;8O FORMTEXT      =F. FORMTEXT       FORMTEXT      =F.  FORMTEXT      8<5 FORMTEXT       FORMTEXT      <5AB>@01>B0 FORMTEXT       FORMTEXT      40B0 =0 @0640=5 FORMTEXT       FORMTEXT       4@5A 70 :>@5A?>=45=F8O (?>I5=5A:8 :>4) FORMTEXT       FORMTEXT      4=525= B5; FORMTEXT      <>18;5=  FORMTEXT      4><0H5= B5; FORMTEXT      email  FORMTEXT       :> ?>4020B5 60;10B0 >B 8<5B> =0 & D8@<0 8;8 187=5A >@30=870F8O >;O 409B5 3>48H=8O >1>@>B =0 D8@<0B0 8;8 >@30=870F8OB0 (2:;NG8B5;=> 8 =0 3@C?0 :><?0=88) ?> 2@5<5 =0 0H0B0 ?J@20 60;10 4> D8@<0B0 8;8 >@30=870F8OB0.>;O ?@8:@5?5B5 8 ;8AB A 8=D>@<0F8O 70 A2J@70=8 ;8F0.1;03>B2>@8B5;=0 >@30=870F8O>;O 409B5 8<5B> =0 >@30=870F8OB0 8 3>48H=8O >1>@>B ?> 2@5<5 =0 0H0B0 ?J@20 60;10 4> D8@<0B0 8;8 >@30=870F8OB0.D>=4 >;O 409B5 8<5B> =0 D>=40 8 AB>9=>ABB0 =0 =5B=8B5 0:B828 ?> 2@5<5 =0 0H0B0 ?J@20 60;10 4> D8@<0B0 8;8 >@30=870F8OB0. 8<5 FORMTEXT      >48H5= 4>E>4 8;8 =5B=8 0:B828  ;2*  FORMTEXT       * 85 A5 =C6405< >B 4>:070B5;AB2> 70 >?8A0=>B> ?>-3>@5. :> AB>9=>ABB0 5 =04 10 <8;8>=0 ;2, =85 =O<0 40 @073;540<5 0H0B0 60;10. :> ?>4020B5 60;10B0 >B GC64> 8<5 (:0B> ?J;=><>I=8: 8;8 ?> 4@C3 =0G8=) <>;O 409B5 40==8 D8@<0 8;8 187=5A >@30=870F8O FORMTEXT      @J7:0 A 0A  FORMTEXT       04@5A 70 :>@5A?>=45=F8O (?>I5=5A:8 :>4) FORMTEXT      B5;5D>= FORMTEXT      $0:A  FORMTEXT      email  FORMTEXT      ?J;= !.  FORMTEXT       0==8 70 D8@<0B0 A@5IC, :>OB> 5 60;10B0 =08<5=>20=85 FORMTEXT       04@5A 70 :>@5A?>=45=F8O (?>I5=5A:8 :>4)  FORMTEXT      B5;5D>= FORMTEXT      0=JG5= !, C;AB0B 8;8   FORMTEXT        40==8 70 ?@54AB02;O20I8O D8@<0B0 ?@54>AB02OI0 CA;C30B0 (0:> 5 @07;8G5=) 8<5 FORMTEXT       04@5A 70 :>@5A?>=45=F8O (?>I5=5A:8 :>4)  FORMTEXT      B5;5D>= FORMTEXT       >?8A0=85 =0 ?@>4C:B0 8;8 CA;C30B0 >B :>OB> A5 >?;0:20B5 <>;O 409B5 =08<5=>20=85, 284 8 B.=. FORMTEXT        40B0<5A5F3>48=0B :>30 @01>B8B5 A D8@<0B0 8;8 >@30=870F8OB0? FORMTEXT       FORMTEXT        FORMTEXT      40B0<5A5F3>48=0>30 @071@0EB5, G5 8<0B5 ?@>1;5<? FORMTEXT       FORMTEXT       FORMTEXT      40B0<5A5F3>48=0>30 70 ?J@28 ?JB =0?8A0EB5 60;10 4> D8@<0B0?  FORMTEXT       FORMTEXT       FORMTEXT       <0 ;8 =O:0:28 AJ451=8 ?@>F54C@8 ?> 0H8O ?@>1;5<  8;8 ?;0=8@0B5 ;8 B0:820?  FORMCHEC  * , d f P h j l p r v z οtkVD>,>"jhjbCJUmHnHtH u h2CJ"jhjbCJUmHnHtH u)hehEB*CJ^JaJnHphtHh15CJ\3hEB*CJOJQJ^JaJmHnHphsHtH1hehEB*CJOJQJ^JaJnHphtHh2B*CJ$phh1B*CJ$mHphsHh..h2B*mHphsH&jh..h..B*UmHphsHh..B*mHphsH"jh2CJUmHnHsH u , l r x z | ~  . ^ $If  !$If I)P NE^E 7$8$H$gdE  NE^E  Ngd..ސԓؓz | ~      * , . 6 8 L N P Z \ ̽xnd^QdAdjh2@UmHnHujrah2@U h2@jh2@Uhi@mHsHjh2UmHnHuj`h2Ujh2UhEh2mHsHhEmHsHhimHsHh25CJ\hE5@CJ\mHsHh25@CJ\hE5CJ\mHsHjhjbUmHnHtH uh2B*phh2\ ^ ` t v x      * , . B ŻxmhEh2mHsHjcdh2Ujch2UhEmHsHhimHsHjh2@UmHnHujZbh2@Ujh2@U h2@hi@mHsHjh2UmHnHujah2Uh2jh2U h2@'  vppp$Ifkdb$$Ifl4sr$6)h @  )4 laf4  , T | ~ 9_kdf$$IflsF6)h`)    4 la$If_kdd$$IflsF6)h`)    4 laB D F P R T V j l n x z ~ "$&@BDôôڋڀxtndnhiCJmHsH h2CJhihimHsHjgh2UjIgh2Uhih2CJaJmHsHhihiCJaJmHsHhihECJaJmHsHhiCJaJmHsHjfh2Uh2jh2UmHnHujh2Ujeh2U' Dl_kd3h$$IflF6)h`)    4 la$If  !$IfDFZ\^hjln,.0DFHRTbdx󾺲jlh2Uh1h2mHsHjkh2U h2CJj0kh2Uh1mHsHh(h(h(CJaJ h2CJjnih2Ujh2UmHnHujhh2Uh2jh2U. $If]gd( $Ifgd(bkdi$$Ifl4F6)h`)    4 laf4 $If]$Ifbkdj$$Ifl4fF6)h`)    4 laf4.V3bkdm$$Ifl4F6)h`)    4 laf4$Ifbkdl$$Ifl4F6)h`)    4 laf4xz|ʺvl\PD8hih99n5CJaJhih85@CJhihXb 5CJaJhihi5CJaJmHsHhih6.5CJh6.h6.CJ h99nCJ1hi5B*OJQJ\^JmHnHphsHtH7hehi5B*OJQJ\^JmHnHphsHtHh256B*CJ\]phh256B*CJ\]phh2jh2UmHnHujh2Ujkmh2UpaF & F# t!$If]`!gdi$If]gdiUkdn$$Ifl04) $ t)644 la tt$If]^t`gd $If]gdXb dgdB! NTᜑtgWHhi5CJ\aJmHsHhihXb 5CJaJmHsHhi5CJaJmHsHhihi5CJaJmHsHhi5CJaJmHsHhihXb CJaJ"hihXb 5CJ\aJmHsH6hi5B*CJOJQJ^JaJmHnHphsHtH,hihi5B*CJ^JaJnHphtH<hihi5B*CJOJQJ^JaJmHnHphsHtHLRûjj^SK=5hcFHmHsHh6.h6.5CJ\aJhcFHCJaJhXb hXb CJaJhXb hXb 5CJaJ6hcFH5B*CJOJQJ^JaJmHnHphsHtH<hihcFH5B*CJOJQJ^JaJmHnHphsHtHhcFH5CJaJmHsHh99n5CJaJh8@CJhihXb 5CJaJmHsHhi5CJaJmHsHhcFH5CJaJmHsHhXb CJaJh99n5CJ\aJh tt$If]^t`gd $If]gdXb UkdBo$$IflW04) $ t)644 la 7h$If]^hgdi@v}dL(($IfgdXb (($IfgdXb  V]gdcFHUkdo$$Iflq04) $ t)644 la<BFHJL`bdnptx|~·¬zpS9heh1B*CJOJQJ^JaJmHnHphsHtHh}CJ^JaJh6.h}CJ^JaJh}jhXb UmHnHujphXb Uh99nCJaJh6.h99nCJaJh6.hXb CJaJhcFHCJaJmHsH hXb aJjhlUjzphXb UhXb jhXb UhcFHhXb aJmHsHvx\A'$ 4<]^`4a$gd1 4<7$8$H$]^`4gd1kdfq$$Ifl\i"4)h  t0644 la26>F|ѴѴugWK?*K(h1h156CJ\]aJmHsHh256CJ\]h?/56CJ\]h156CJ\]mHsHh6.CJOJQJ^JaJhXb CJOJQJ^JaJ h6.hXb CJOJQJ^JaJ?h1h156B*CJOJQJ^JaJmHnHphsHtH9heh1B*CJOJQJ^JaJmHnHphsHtH1heh1B*CJOJQJ^JaJnHphtH)heh1B*CJ^JaJnHphtH246npr ,.02FHJƾztjtbWbjOth1Ujh1Uh1CJmHsH h1CJhmHsHh1jh?/UmHnHujrh?/Uh1mHsHjhEUj]rh?/Uh?/jh?/U h1h?/h1h1aJmHsHh2h1h26CJ]aJ%h1h16CJ\]aJmHsH!46pCkdIs$$IflF()h\0)    4 la  !$Ifgd?/  !$If$If  !d` <]gdB!0XZjtnn$Ifvkdt$$Ifl4H0()h,"0)4 laf4 ($Ifgd?/ $IfgdjMJTVZ\`hjl "$&0268ޔ}hh2@mHsHh@mHsHh2 h25\jwh1Ujwh1Ujvh1Ujuh1Uh(h1CJaJh1mHsHhmHsHh1jh1Ujh1UmHnHu.4uooo$Ifkdyv$$Ifl46F()h\0)    4 laf4468xvrfYI !<$Ifgd} N$If]Ngd}  !d<kdqx$$Ifl6F()h\0)    4 la"$&(*>@BLNR`bdxz|Ⱦ󭥡}rlb\ h2@h@mHsH h2CJj{h2Uhh2mHsHjh2UmHnHujzh2Uh2jh2Uh2h2CJ aJ h2CJhCJmHsH hCJhhmHsHjh2UmHnHujwyh2Uh2jh2U$&P$Ifnkdy$$Ifl[0 (u 0T)4 laPRb$Ifnkd+{$$Ifl 0 (u 0T)4 la(^kdI}$$Ifl4-(T)0T)4 laf4$Ifqkdo|$$Ifl40 (u 0T)4 laf4dfh*,.8:>LNPڻģژĔ~shj+h2Uh2h2CJ aJ h2CJhCJmHsH hCJhjh2Uhh2mHsHh5CJ\mHsHh25CJ\hmHsHh{jmHsH h2CJh2jh2UmHnHujh2Uj}h2U({rla  !$If$If  !d<qkdS~$$Ifl40(%/0T)4 laf4  !0$If<>Nv\Ikd$$Ifl)0 (u T)64 la  !$If$IfIkd$$Ifl0 (u T)64 laPdfhrtx|68:NPR\^dfnpz| &Ǿxmjh2Uh?B*^JaJmHphsH h2CJ h2CJh?h2CJmHsHh?CJmHsHj=h2Uh{jmHsHh25CJ\h{j5CJ\mHsH h25\jh2UmHnHujh2Uj1h2Uh2'vxz|8`b !P<$If  !$If  !d<Ikd$$Ifl0 (u T)64 labdfp|re $ $Ifa$ $$If]a$ $$Ifa$ukd$$Ifl0 (u 064 la8:b~cccW $d$Ifa$$ ~}iU"$d$Ifa$ & F }iU"$Ed$If^`Eakdj$$IflFi$(#\6    4 la&(*46:<PRT^`bdfnpz| "68:DFHŻڇ|qjh2Ujh2Uj%h2Uh?B*^JaJmHphsH h?CJ h?CJh?h?CJmHsHh?CJmHsHh? h2CJjh2Uh2jh2UmHnHujh2Ujuh2U,bdfp|k_O?$ $Ifa$gdjM$$If]a$gdjM $$Ifa$gdjM & F }iU"$E$If^`Ewkda$$Ifl4\i$(`b64 laf4 HoTTH $d$Ifa$$ ~}iU"$d$Ifa$ & F !E$If^`Ewkdt$$Ifl4\\i$( b64 laf4HJLVbp}qaQ$ $Ifa$gdjM$$If]a$gdjM $$Ifa$gdjM  !$Ifwkd{$$Ifl4\i$(#\64 laf4HJLTV`bnpr "68:DFHLÿxndjh2CJUh1CJmHsHh1B*^JaJmHphsHj!h2Ujh2Ujh2UmHnHuj5h2Ujh2Uh2h?B*^JaJmHphsH h?CJ h?CJh?h?CJmHsHh?CJmHsHh? h2CJ'pr HrWWK $d$Ifa$$ ~}iU"$d$Ifa$ & F !E$If^`Etkd$$Ifl\i$(#\64 laHJL>|iQ$ ~}iU"$$Ifa$ & F }iU"$E$If^`Ewkd$$Ifl4\i$(#\64 laf4KBOX  *   FORMCHECKBOX A:0;8 ;8 AB5 ?><>I >B 4@C38 >@30=8 8;8 8=AB8BCF88 ?> B>78 ?@>1;5<?  FORMCHECKBOX  *   FORMCHECKBOX * :> =0 =O:>9 >B 2J?@>A8B5 AB5 >B3>2>@8 A 40, <>;O 409B5 4>?J;=8B5;=0 8=D>@<0F8O BC:  FORMTEXT      =0?8H5B5 :@0B:> @57N<5 =0 0H0B0 60;10  FORMTEXT        06=>! :> 20H0B0 60;10 5 A2J@70=0 A 8?>B5:0, 85 B@O120 40 ?>?J;=8B5 =0H8O A?5F80;5= 0=:5B5= ;8AB >A25= AB0=40@B=0B0 1;0=:0. 85 <>65B5 40 87B53;8B5 B078 D>@<0 >B =0H8O A09B -  HYPERLINK "http://www.financial-ombudsman.org.uk/faq/mortgage.htm" 4>?J;=8B5;=8 45B09;8. >4@>1=>AB8 >B=>A=> 0H0B0 60;10 >;O >?8H5B5 A ?>4@>1=>AB8 :>@5A?>=45=F8OB0, B5;5D>==8B5 >10640=8O 8 2A8G:> A2J@70=> A =0AB>OI0B0 60;10. ">20 18 =8 A?5AB8;> 2@5<5, ?@8 BJ@A5=5 8 87OA=O20=5 =0 D0:B8B5. FORMTEXT       =85 B@O120 40 7=05< & 7?@0B8;8 ;8 A0 8 >:>=G0B5;=> @5H5=85 ?> 0H0B0 60;10?   FORMCHECKBOX  *   FORMCHECKBOX  * 0:> AB5 40;8 ?>;>68B5;5=5 >B3>2>@ , <>;O ?@8;>65B5 :>?85 :J< =0AB>OI0B0 D>@<0 0:J2> >G0:20B5 40 1J45 ?@028;=>B> @5H5=85 ?> 0H0B0 60;10?  FORMTEXT       0H5B> @07@5H5=85 70 40 @073;540<5 60;10B0  7 8A:0< $8=0=A>28O <1C4A<0= 40 @073;540 <>OB0 60;10 8 @0718@0<: =5>1E>48<>ABB0 8 ?@54>AB02O< 2A8G:8 A2>8 ;8G=8 40==8, :0:B> 8 2A8G:8 A2J@70=8 D0:B8 (=0?@8<5@ 70 74@02>A;>2=8 ?@>1;5<8), 70 40 1J45 @5H5=0 60;10B0 <8 ?@028;=>; 85 <>65B5 40 878A:20B5 >B 4@C38 D8@<8, >@30=870F88 8 4@C38 8=D>@<0F8O 70 <5= A2J@70=0 A =0AB>OI0B0 60;10 (=0?@8<5@, 70 40 1J40B >B:@8B8 206=8 D0:B8 ?> @07@5H020=5 =0 A;CG0O); 85 B@O120 40 @073;5640B5 60;10B0 <8 ?> @07;8G5=.=0G8=, =5 ?@>AB> A @073>2>@8, 0 40 >@30=878@0B5 A@5I8 8;8 @07<O=0 =0 :>@5A?>=45=F8O; 85 <>65B5 40 ?C1;8:C20B5 @5H5=85B> =0 <>OB0 60;10, :0B> 70?078B5 <>OB0 ;8G=0 8=D>@<0F8O.  ?>4?8H5B5 BC:  0:> A5 ?>4?8A20 >B 4@C3, <>;O 409B5 ?>78F8O 8 D8@<0 >B G85B> 8<5 A5 ?>4?8A20B5. __________________________ ___________ __________________________ ___________ ?>4?8A 40B0 ?>4?8A 4030 __________________________ ___________ __________________________ ___________ ?>4?8A 40B0 ?>4?8A 4030  =0:@0O, 8<0B5 ;8 & 40 4>1028B5 =5I> ?> 60;10B0? 40 ?@8;>68B5 :>?85 >B ?>A;54=>B> ?8A<> >B >B25B=8:0? 40 ?@8;>68B5 4@C38 4>:C<5=B8 ?> A;CG0O? 7?@0B5B5 4> & !28;5=3@04A:0 BJ@3>2A:>-?@><8H;5=0 ?0;0B0 &5=BJ@ $8=0=A>28 <1C4A<0=A:8 #A;C38 C;.J;30@8O 91 !28;5=3@04 6500 B5;5D>= 0886 955 021 D0:A 0379 722 65 / 038627871 70 A83C@=>AB =85 <>65< 40 ?@>25@8<, email scci@b-trust.org 8;8 70?8H5< 0H5B> >10640=5 website www.ombudsman.my.contact.org Financial Ombudsman Service Centre Fab 2005     :> 8<0B5 =C640 >B ?><>I 8 A5 =C6405B5 >B 4>?J;=8B5;=0 8=D>@<0F8O 8;8 ?@52>4 85 <>65B5 40 A5 >1048B5 =0 B5;: 0886 955 021. 85 <>65B5 40 87B53;8B5 B078 D>@<0 >B =0H8O website ( HYPERLINK "http://www.ombudsman.my.contact.bg" www.ombudsman.my.contact.bg) 8 40 O ?>?J;=8B5 =0 @J:0,:0:B> 8 O ?>?J;=8B5 BC: 8 40 O @07?5G0B0B5 8 40 =8 O 87?@0B8B5. >1OA=5=85 reference   | | |||||||8|:|<|@|||||||||||||||}}} }"}&}}}}}{i{#hD?B*CJ^JaJmHphsH)hWKLhD?B*CJ^JaJmHphsH h2CJjh2CJUj h2CJUh1B*^JaJmHphsHjh2CJUh1CJmHsH h1CJh2jh2CJUjh2CJUU h2CJ&>|@|| }"}~2Lkd$$Ifl40}(x a)64 laf4$ ~}iU"$$Ifa$ & F }iU"$E$If^`ELkd$$Ifl40}(x a)64 laf4"}}}}F~n~p~r~t~v~x~z~|~~riiiiiii $Ifgd  <$Ifdgd}]kd$$Ifl(T)0T)64 la  !P$If v<^v` }}}}}}}}D~F~H~\~^~`~j~l~n~~~~~~~~~¾¥¾jR/hWKLh15B*CJ\^JaJnHphtH1h15B*CJ\^JaJmHnHphsHtHh h@'5@CJ\aJht|5@CJ\ h hpnjhpnUmHnHujnhpnUhpnjhpnU h2CJh(FkCJmHsHjh2UmHnHujuh2Uh2jh2U|~~~~~~~~~~~~~i !<-D7$8$H$M ^gd1  v<^vbkd$$Ifl(T)0T)64 la $Ifgd ~~|~ӽpfVF<62h@' h}CJhC"CJmHsHh hpn5@CJ\aJhpnhpn5@CJ\aJhpn@CJaJh10J@CJaJmHsH'juhhpn@CJUaJhhpn@CJaJ!jhhpn@CJUaJhhpn@CJ+hC"B*CJ^JaJmHnHphsHtH+h1B*CJ^JaJmHnHphsHtH+hWKLh15B*\^JaJnHphtH~FHpcW  <$IfbkdT$$Iflc(T)0T)64 la <$Ifgd}  & F <dgd} <-DM ^gd1BHJ^`blnrt"$&BDFHJLPRTprt罵硎~tn^t~tnNtj|hh]aCJUjhh]aCJU hCJjhCJUh,[CJmHsH h2CJ%hWKLh,[B*^JaJnHphtH'h,[B*^JaJmHnHphsHtHhC"mHsHh25CJ\jh2UmHnHujh2Ujh2Uh2'hC"B*^JaJmHnHphsHtHprtvte  ;'X$If & F E$If^`E  !d$<a$bkdi$$Ifle(T)0T)64 lavxz „}om[RF LP$If  !d & F E^`E E^`E Ed^`Eqkd$$Ifl40) 0*64 laf4tx~ ĄȄʄ &(,īrraO"hLfh:g5CJ8OJQJ\aJ8 h:gh256CJ \]aJ &hjzB*\^JmHnHphsHtH,hjzhjzB*\^JmHnHphsHtHhjzmHsH h2CJjh2UmHnHujh2Ujh2U'hjzB*^JaJmHnHphsHtH+hjzB*CJ^JaJmHnHphsHtHh2 h2CJ„ĄƄȄ"$&(,p^$<$If^a$gdLf$$If^a$gdLfK$0$If^`0  !dbkd$$Ifl(X)0X)64 la ,Z\lnćʇڇ܇NPT^`b8<B۵婵xnfbZh8@CJh2h6mHsHh2CJOJQJh:g5CJ$\aJ$"hLfh:g5CJ8OJQJ\aJ8&hLfh:g5@CJ8OJQJ\aJ8h:g@CJOJQJh:gh:gCJOJQJ1hWKLhjzB*CJOJQJ^JaJnHphtHh:gCJOJQJ3hjzB*CJOJQJ^JaJmHnHphsHtHTb|$$If^a$gdLfK$ $ & F ..<$If^.`a$gdLfK$$ & F ..<$If^.`a$gdjz$ & F ..<$If^.`a$gdLf$d$If^a$gd:g`vl[[[[ !& #$If $If d$Ifgd8$$If^a$gdLfhkd$IfK$L$lF%(4$ t6    44 laBŠȊڊފ`lnvxŒČĻkaUhRrhB!5CJ aJ hRrhB!5CJ'hWKLhJ85B*\^JnHphtH)hJ85B*\^JmHnHphsHtH h/eHh/eH h2CJ h2CJ h6CJh6CJmHsHh2h/eHh2CJh/eH5CJaJ.hX~5B*CJ^JaJmHnHphsHtH4h6h65B*CJ^JaJmHnHphsHtH `Čhvaa & F! $IfgdB! $IfgdB!gd/eHL]L[kdC$$Ifl( *064 la$If !& #$Ifgd6Čdfhԍ֍ڍ܍0xzŽĎƎԎ֎ڎӾtp׀ea]RNahnhn5\mHsHh/eHh2hJ8h?mHsHhJ8hB!hB!5\aJhJ8mHsH"hJ8hJ856CJaJmHsHhRrhB!5CJ\hRrh/eH5CJ\hRrhJ85CJ\)hJ85B*\^JmHnHphsHtHh hB! h hB!h hB!^J'hJ8B*^JaJmHnHphsHtHh܍0z{lWFUP($If^UgdJ8UP($If]^UgdJ8U($If^UgdJ8 !k W$If^gd?Xkd—$IfK$L$lxx  t x644 l` ap  & F! $IfgdB!K$zŽĎƎԏ\bpnn_NN `Ld]L !`d|kdm$$Ifl0(j t0644 la !A$If^Agd taڎގ\^xҏԏ֏ >Zbվxj[h..5CJ\aJmHsHh}h}5CJ\aJhn5CJ\ h2CJ:hnhn56B*CJ]^JaJmHnHphsHtHh25CJ\hnmH sH hB!h26-hn6B*]^JaJmHnHphsHtHhn6mHsHhn h25\hn5\mHsHh2hnmHsH!ƐȐ̐ΐҐԐؐܐސ‘đʑΑґ֑ڑ0DFt¾¾¾¾ujh=|WhcFH0JCJj;h=|WhcFHCJUh(hcFHCJjhcFHCJU hcFHCJh15CJ\hcFH5CJ\hcFHCJmHsHhcFHhGjhGUh}h25CJ\aJh..5CJ\aJh}h}5CJ\aJh..5CJ\aJmH sH 'bĐƐʐ̐АҐ֐ؐڐܐސ֑ؑڑʓ !$If] !^gdjb^gd2 $d<a$gd}Ɠғԓ֓ؓړh}h25CJ\aJh2 hcFH5\hcFHhEhcFHmHsHhcFHmHsH ʓ̓ΓГғԓ֓ؓړ $d<a$gd}]`kd0$$Ifl4W064 lalf4: 001hP/R . A!"#1$%n 3 01h/R . A!S"#7$%7 < 0 01h/R :pt|. A!S"#7$%7 ? 0 001h/R :pt|. A!S"#7$%7 < 0 01h/R :pt|. A!S"#7$%7 < 0 01h/R :pt|. A!S"#7$%7 `!3keJi/w ? i }*; 3xwxF0zw $vʮFE^-B NL051Ch:!z%4S7{{sIH󎴲qdDለC"Q-ODG6K9값hqxK濲Ȉ9}Tϟ#9[gtӈŏ5lBvbbf|+Az]R6]R{b,WQ(}]tDSQnlaL“bNDr!"=H?QI֦sMM"WFF~f:95ܔ0iDTgӺKQ9覦bэLFF1]t6StMӈzS>GSL6v]1)6Y<0X|P{ oG*5Q{WOIJhLJMLlNb5!q1c Y6x~HM4u]LuR1$ZL$v ܭĂDU&+YPdW_/sDbo%FD(MD$_".`k;[|82KQѸQq47j:h;}^D]Su=flLUcN?EǬ-:#~ѵ1}1 ?c[1ſb:c>bs1` ,QPpu%˹#RDŽq_Sde0,aNLÎ҆c'FLl;bT2Mw=H*E6ĘH ]vu-|4z.\=s _)r:~QcKD֖FZRbb1bȦ ^[/Ȏ-P-vz'V*<3vmX#vDq㾍+vE\qBc:rl*?sѵ㣗9uT=D:L_q" "$Q'qqĉa "NDራ@ XZe ^"Ƣp/qCDቻ𗻙<&'Z0z ʳTLM<@GOw0<:O S }>x@&7~6~0ty_fy_6x_NZ!Y{ochE`&r>Y iA A[{WSnw%X] zׂI`w:{w~+=zπLe'} @F!ƫ x|;OSFS]xi*3O 񅧒'~]xoxG;Qdޙ˻P xWލb)wX{Xl=&v!^'z7U[6x{EbvUkõ 퀸R$}j:$)]&m%`os} e= r\_!_{7ڬ_6MQ\zq^G\Ĺzq>\/g#@}C$vwQ~J,3ˢ_!Z;Q w3Zx*𗸏y$Dx( nNb1IX/SX/V ,+f\wBX)Tŷ( 2Ħb׀Y0Cqt ^gsG=!F-0}œ`4#@L&cIk6n}0 ruؠK`X< nCp N@`P>6łU3X`{  #V=,ѣ$PMmH_0xixm7|2b@8$+xtp8)&w7IAY` / +l9W`-X |p&ϼ|R2PK_ ZAG} =`~ҏ 0E? fW\6X??z.uQw ?%p'@h"|#|h-t t=@.H1)³9µɤ¾˓ s ^ Iq$"N]JmrIVIcY綈SIWI>Ihix NI.iFR1i~RqiER9icR5iWR}pRs鏤դ.ң^R~)60L\'&JSzRLi@`410[Z#mBJJRAo* kHl=EZۥͺ$?{D>'׳zutX)so˻QlďrJ\Q̂gp3vi D D+#)W/!I83HM<ģI<4܉,ߐ .ك+cVs,w3"pr%GlŌa#n=2oxl>]TFEAE6wx z@wht@pDpWCpY4@=p*j&vR؂BXBDE vBhCӸ\g7r|ïG@ %V$. ~CNM:!dMHA<.!•Í+Mu.ݐ T l*vh0`z WNŦpi6lsMaS̰ٔ) fsFbo63>%sX߸t4#MߒZ1d$kƓi\ј9Pyy9f\P*kjCh5s{:j83O`l ͰLaţd8zlh!DXC7P Ap(ox/DI(&PX{` ,8Wq=xwq/F2jd5&{`-r&yE(>I-!uҍ$ YNS,y.&nѼ]2y#9AR/E%8,#2#SҚDjb&~FMFR73ŝMqfk'96x2^mSQ.^/ώ_7D"{A: \DjQkϬ4zR_̅33 t%,Ƣ>Op={w0é  -lǚ6 +}b( (Ȋ"?YQQDXIʣ7JCL)CMe*,GrSnpgCZ`/zHנtOs]ݤ9*.P~S3E!B&4-h6@S'8;؇ r5x\K0e2P };r]+r#tXO5y8.D?FWA!Årpx]Gh"zi+X6h] {03i9;?8ެ6˪"2*7&<ԊZVQkj}^m sAp: W'\_])u/<WKW'jKEBo Vޫ Gu . o|6b݈ٓ{ ϱ?hAdon'5ni7Ǒ:vl]&avq}l`O&QTƖN2Ǜm)d-Hl~2!m62FIO$mc%lq-K\]ٶ8v'$Oc[-Id닍fX3rhlۄ,kl}P ۾A%mQ9[TVձQ[yPg0t[ZhDkm{xÛ7)chegG!T.vjjlw{joOC]٨<hQhf]h†ǰ,8 3;X c>48}j2{8^Wm` {9.{a+#p\l'ۚ!V[[gV}Mɶi[mLᒍ_dG1$hIJٖ ;:8DFَYd"kF"wmw;hH,\W~!7d,~b?LwH}%)Gc2q8#H5K8ʒfa!긃s'xN<ٱg9z9fxk^/5ۣ/=#>ϐ&/wgr=s!+H'2޽w&m'Im9R}h\C[㙮$ur]']H]Y$ ~#kQ\ۉZOb\;<9u+䴳 9Mv;ˑmt&?:1Y#˜ob]y9y x3Շc\WM< w≮<<յts\|?u/s=ë]oz?x+t%}WpN꾀OO_%N|ͽv/ܳ#=?w*Wox ?k糶ֶq-pc_\? W?8g:b%6?bK%}6r!|~r${|)d/,eXnRIk_2i >)s>+Iˏe.{|OG~]i'c m״6 :Z |\K+tJ;NkEm!Fn|&GѾlTė$_2cHPq_*C}Q3l}0Np?}Htτ$=# UP> UgM(j忍?K:C%% M;`u*X?'B;}`3|koSzp\ ar Õ=$u\2w,"}ȯ4y;!"wI/%e3IGqـ/"IyqH~\'{I^O20;i8ŐL09!gA*4*A^z0=L3<=ғ=n!u Kc9~ ?w;|U_y>'(P'P'V+9ة^(@ - xV DCP)13jX&Ɓ^QW5 }u u]`e88p pf` \Xfm @`$<z.0?9MCSڰ^֫zES/e6rr,K+pp.lw[qЈ`,jV `%,|_O9 +\%8P@=8QODt#jSHwzzZz)繖NPG't^_ס7ND!=x ^@u7Qc7 FYA29`m|6_ 3F|/xHr=(A9 Slr4X6$;m`728G)dTp\BגͤVp)<@RG)5#l6IG LZQT75͂ȕ#KZ2DƴpZC K^NES';ѣa R`/}HާUJ+&zRIIAWR\tOOI@Rh6%-M禼SS)pH؋ĵq#~ŷ-RYS$$((&EC!$"]HH~O'Gnpgbß ?Û )0&e)}7 , VKiI {T)ᬔpuJ9+ NK] ASD ji7i9gZ#8:6VnHI+/Ϲ20+"^6Kׇӛ±NpqzOc =}<>>I_oG_}Oz@(.Å32PBFdhHXY A\!:.9gg3u8%s'3c-ȼY=3cfF"e(y6a 9v#a?M4<",24\t":\p6 Z8L߶(ߧPX#ugA0^ˡbwۏ/+5zh&GQ:uQH%Mn8)\ 9L<,gSp1[8o #r.>8%b-]Ŗ!Nd)#x/$oHX<vT3W̓v~x1s3<̜ eN2G̞ppf'95l Vl32kC{fuhȬ pY!\Fp]y$\Vj*| 5KBP788v B\5>T ؐ\hMHAC ЭPz@~_n)l~pSUgpOog~_#Чp ,3 hfQd4!5SEL'2HLA)QFfT< άldG2{P̥Px) /G5ëހPx3 oGCѕt$tm BKC 4<uB-CQP.2̐B*MzX~8*426CME>!(a! e¡jjNPb "Zh(I%CH%Q ВѰ\A}Wy9ձ\ Q Q@ zcТ.Hp{`iVb`Mvg`3bԞYQ7knhh0[Σ ]w`!ܒǍY]\3.z 돽lﰑĉ,ǰQ2 RrMe>{nx/TJy -8t7RYB+hUeMVQ̢H1t3Nh:v=h{ڌWi.I!r"'/ʏy|P.˳0y^+אgi4$O?wSiV yy<μ@m^&c^+W5o3ͻeWWG-S)2!䢫LtbjLGAai:dZM[fs)cUjR͔T5P:vg(5LkڦJ=yژl^Rl6mjæHiޠ4sQqSZ/)WJwwNd݄p8w`sܥbwE]mq7`{wv݉]wwcݽY? bg(S=Yg+*sxg[zk썧=K0mQ5kWzo]]IQ=! _߮y "i]]#tnזtz\E/i#Zx_]*R"}_Ӱ -+EJ҆,Wvry+G*S)}kGzXp*'S!7Q/Р -8'c"nR4"&UU@RDBIht7ӿy4Act?D]t9:Z'w_v˅+Ey\yo7M*wM6. Y͑i ;2VޥmWjگvUɵ|GS5D] UZcۅ>%jzڻ󞣿zXe)?{3]No ew{@9=>UNx/a~v[=fmX֗%jcYd_kGX=kel-՝ZQ4TOWKRՆ /s}!/]} bӟ{Z~ί&u_RQv=?쐿,[~v[Vߛd~0#Y {N&]l7s|cYhV7}}ןY}ue,ךӚV]* ZIvJKgG$vPa۴DIdWj큲\,ю+ |m}Yw}Q_q`DdJ  C &ASCCIblR``19qDl <`D)F4`19qDl JFIF,,C     C   " }!1AQa"q2#BR$3br %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz w!1AQaq"2B #3Rbr $4%&'()*56789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz ?S((ۛǚ h}͒i%n $#)`3z/ Mޥ.̇pG=:|A_J~8xu$e8тXUe/ bOo^2ApB5s f'o OIw&XPm g_:,[ZGV?ErwX_}x{Jߨ42j.(6 77gj }#26vo@eZs0e00#o懍?iof_ZY\/@Ċ9\pAv.%iF t 0y]sJʼcᜦllPտdz+~=5;"(ez;[f+ӼCZBmF =0Xqӏt]A񖷤 bLVڄ`y `u*o /ie:EREi ]U^i'y2~}hmu١XBXwnGFN>WD7kzȻ_2 0:q iyk|!Q%*0ۋ`ܔ#͋ +^#|`tIOP'и@$cSX' CV}<g1d猝Jm5{~2b57+eT/pn1Iwk C#t+_oXM[@Y#1&?)qs>]R+B [?(Nz7ÿ'߇Dcgp_ N:`,C!Adzh 蠋Kg-4"TcOA_W`۲mz(Z'T8S(ܼ)_CgXxbX'zT mgMJ+JAeGs Kx|;Jo5$&wVba' r8;?KRf} 6Og2t=|g {2OimX)0ϣ--|靅 R*CN?%%<x_m~ZLj W5 I0\Dd}l8e++fr(Z_ijL-*&G.}_]?dnoyi0'=>,m#gBW:_Q!\ZDRG!ތP9>aC&rxXb]=vv_WmR9`]ǜi/+6v).chqς1{*=$6lZ,/T(2|+ztKqpyʟ8;I?|S'/$~l/+6v).chq?|G;tXq?1zc8v~*|¿ aDO<'_2|S+k^}]JV[&(у~U\J^gdC?#i_ C sHEwpcG0sg_÷/SMKxʁI$En BC_Xim{!lhr͵bXPg~wb?Jtف+NNNO_3x`ࠠd-Q\hU-oUBѯ+ mg aQK*xeTpeP1ų%n힝Gfb)_i1Kb-5'X ]yTͷO$~[gI7sf8bT`WZ3Z4{xl-unӧ\(d9}⿆c [-kӛ[uITlS2W_/-mOd1s3$R% ۴WwQKͤ,~閳VWk' #p6IF~Č_Oˤ d+wi卾qpogc479s1xad /*{{c!Ø+Z#*#Qkǻ$&_Z3_~$p>*X/Տ79S3|j{/"0SNmu mp<2HJWzxE te5{fS.x(%pxoGýog[GDu #t0YE`Dq|~LIZ=^W6d<],S^}m}?)| ]ᯈ|Auk9Kqm(VpA~#^|tK¿6F܎,k+Eâ/x[o_hڄ֒c bb| xש~:_?ho +=R6V K<7(*<)ץ+J:yܕ9?~xMҒj: >(WHO 8fcM|?{-4M4/ȁ@=ѓ By1Go_hC௅6*_]\ѡ\s Mxr?_ |ηz_[I”I([gࠟ~Oqduj_WxMshmηI``:9#ô_/z/j6 pѫAhbd?/*v'|skZG<)pZΡt6l i.pC$Ugb1l eK)RV۔#|N4犎 UKmmoc| h^rxڷ՛og2ƞ핉᳅$c# V:]oL[(ê20}ۋ? |9𿂵 ?<1Υ2NU N >%/ÿ>\Z&\`O͍5EBN†MGfQx87{]?U~>{xGҵ{5-631E=ASooLd}rc>3AiW)楬2L|𓀯Q"7Oԝ\>kdN-㻶AHC#@# y'w gkK#XYh@2^~V^,njd2E|=ogM]IǸ&~|OiW~*SzR\gn^= uI$WW5c&DɬIQ(szgRT]T?bibBW'];mE/ !)@qAbur26ȈG_ > A{,u9Mْ@-837k>!}_xv9! ɤ\y?u~EPc;5xƾ#~ zf8w'&Gfٜ5BU~4ѡZtoFz~eAs|i<1kJF^) NqΦI&lJ݁|9]ڤW㟀|H6ck@QlRHn=[+b6/]CR.kΤǟ8|G B_s폗?fмSDj7u.l4ࠚ\Qc>@/~"nXu},>u-9}ܐI4~-/^$6WNW @~%Y=s‘? ~|\Ԡ{_+A׮t{l9ka²1c91o/,9UWr|gJ_6y` M_~WOs(#n_~UySۅ}ߕ~^T==|6~Ew_=ol|8_ /*{{c?'-DMB#)%gocó]!g09*F}6գ*AOXi[ۖSp dp %8`B%{~YSc: -_m:o^4t^jZ[ZZI'bd:GQ_}9c|!pZi- BOۂWr*sey#o:jzLj5IOIZ \lgU㑷o~uF-*)%Kh2LV0&G,$|cxTt~wK[)T^=.iωsgFծ#iԵ]vu"KsuMy∑@P#y=yeiZrh~Ӊ[M>#̕7Ɂ@UUR+OAvX[vxbMAf5;yH^Fg DG&/ȿs폗/j]4?W/|G,}wKP5.޺=|6"ϻʞ緶>_f7FgĿ_o4L5-He cjI>|?fxB?{</V >^ ῄmE}[Z$(qH h"*iR>S*?>⯊?ߌ=|_7UnLF@@$`!UT/8 '$&.E~$Oi Z@4FL/(9Kcnߗ%p<,t+KKKiE (Kc6@uo{AOhLjQb 4F6N !I|ONG^Klj]OcCյyⰳS8an9h0Aҿ? _W55 F #|Jq=ˡ9ʪ>_eHV6i/[t+;b14U+|NPwn0J퐧24m'^_t>VR=7u_g6qP;lb$vѪ J>P8˜#n_~UySۅ}ߕ~^T==|6~Ew_=ol|FybRԛno_Vg,k&{apa;F@`ヷ ~$~ڞ,l`|G,P$ics̏ka#_ Bkegj H(Z8GB8 otI/$▞-|_kI;a" p@ Ng R J1K>,>II_ < |g{1u[؁G[LwKs x!v`l8-- ($h +Y wږMzGV8(FcR@'ibb+vg׳Ϳi/|yʚHI]JF_A@+~Y(.u#mbD{ca#S cEB&x-xb 3pyWVLJ]Q":fJ[7N~66\)nkv+Od 2` M_~WOs/yiס%X,.8Ps?9ml丸&Ve$RJs/74Dׅ}"0,,P Qq+jjT?/'xuĿ'h(tIqqvv8 &&_Iok:ۼnwݴ|Ool|gτ %0%bebV'C=>ʿ/*{X55I|? []/=kV-߈8|;pڎ4ql@vPVʍ*x<>w5;)Q;?X?<21!&I7iO?/=1_߳5~|uɡ/WEhv&P vb Ї-qNzcWohCxSkcg=1[ⰴpQg}Sm޿ש,)5߅>5tM<iHcTFߞo-g+#RW tQipx|3'ؗXeƕ/,12 #r>WT=u #Լ.-bG[eM,6YfYv|wS߁u0ߺ_ca/[Ɨ}?ú֞[; kֶz!Ah扙GC5qbwk[^}> ?r[NWnMl~Fv>Lżáiv~r7G\D3*Gz?oڟqxa)iA (+"L~~~;㙠۲6NWC NW Gψgէh19_`.kS}_/◞|Èsu~^5dp|Jch` M_~WOs(#n_~UySʌ21Uxqi_ӟ4xvocZ6HQc[9O̿8_n}Uel3|я:)O& x{)lP!>ALcYg7{˕zG`e`(z6~}ϩ bHiz݌Mxb7*̤$ 7c~_>0S[ʿ/*{~ .)ݾ;719#IlZvָ#n_~UySۅ}ߕ~^T==|6~Ew_=ol|` M_~WOs/cG_ VG;[[eM 6q *{ǽg>m%M;w˼h+񤊡I r 2< [>-ҡ_*)VKInev#x:e{%71|S{kShQǙw;M&ܨۅ}ߕ~^T=xotZs}cokה]ZUxYQ UY lPۆ c/zۛ|9it(RI]G}[ ~!rF+'=|6~Ew_=ol|9 H.m ImdJ. `v՛e0̠_-H2]?>5ĵr*\eןug|x|amau_szVE燉cC+__n~z~=Yq3&}$I{IF30~dOhCxSkcg=1DpDǵ|=1ӞU ^-^J%}Q_ =QY|Sᘵ{"OA%U$@dLTϖpG EFO F'pey ~|~2W=_+ 7ʌN :+wWgm_AԞ sjѰ ۍT0 @p"ϻʞ緶>Zzzd֖ulB|}rW'cQ` M_~WOs.4> "' OYW)ڭ;vWLDTܙNSIW0/ҿ^¯XFcnf1-a"c yB@NWr6Oc3xSlQ:~mCO__OGMO4<AZIIfןio%tqG&/ȿs폗%d?b tdE@p"ϻʞ緶>_o͇U)}QB|?#n_~UySۅ}ߕ~^T==|6~Ew_=ol|` M_~WOs/ڴ~Q_G&/ȿs폔 /*{{c{m>ʿ/*{A>@p"ϻʞ緶>Q ;ǚ*-%_%GjUi_9H+֟K_/fvHg[̢m sӍq{> |c#o*ZNr966`iESī erz 1V% W%n_{=W  _W-49&94.կo*dRP=6 H_H1@,?9աMuitͯj]Y-8=oL}P` M_~WOs-oG#?eeS\dxaJя8+im%| ~Eϻʞ緶>_|/m~g'b+:B__N3|0|%K–O%q)2~ze~>ש既~ O+߫,(O|) &>'o/6=IHj}~*nHӎb+G FuSo+_J@p"ϻʞ緶>U `B_s폖9;XZYv+>02xl|t*T8թ*eRZ6oG&/ȿs폔 /*{{c?z'{Z!&S,Dp8RL n*3:`Уa v* kWOs/6Ʃ<<]zO]5k>#n_~UyS>xKX]_^h7cyr`m!pG8` /*{{c{m>ʿ/*{z҅XTi<>&TO~Ch|+gEXo,턏'B[G] IB0FD}B<~Кϊ~kEmV dp&~qT1>@p"ϻʞ緶>]}7Z-Ν]v-+ q 3*)B pWqn/cG]7N[x+}S <ɻs-lV[Ch>/?m*gX\(oPF1vHv?g6n6{zsu⟃?nO-2Ǻʿ/*{zF~x!JsVIo?/^>B.ςK[ַF[Oe&v)HO 9=e?EƧ<%^Ue3O"~7st)_ְW'1~_[0|c9w;|PMncgyu] Ѥ~=x_P, kJO6vu$rO6n6{cuSb_?bO8i,bōŴX m8e~_ /*{{cC\߰?uBtwZ0r|#n_~UySSfr?ʿ/*{mi:dgexic@Y=Ool|vTb%O|# Wඅ+ /R4Hlybҿ0c]|SQ{7E+in?WON WN K T~`+xwԤԦ@N8s3rS  Eޓho#`8^\H!{lM,Z)F2虁m=t-R@DD_XݯQwHI< |Ѥ7M6Muqyi~Q$w.]^sq4$Y$/2 {{c[#?|4n ܜ E o cޤ#?EJYi_gKOMBAoĊQ*WkwwgI+ ) +?ۓĒi_ $s>|ccpL^FW?wNEQEXomK$F H|Oxt7ܴl|gbVi+E|޿ϙD{m>ʿ/*{}{_?ɪVȾ󆺑].'-}[o4x}cV3e*񹶨rrn?g?]Zծ{X1 ̳W [ܟg.»TcY%{Wv.ߦ{Skg{K|U`T 3z.Þ/]Xyv a1#c\0oNGGkjFd*G+FFz lھ+HvJCs< I&rIc/X̫Faݵqƒnr{z6\ /*{{c{m>ʿ/*{A>@p"ϻʞ緶>PG&/ȿs폗=|6~Ew_=ol|Z f ae*b ޜr{c>X{m>ʿ/*{A>@p"ϻʞ緶>Qvw_yhG?lf ޻HN.lG7adG?U %%Sk$0E$BxNJ~~~]~8^xk\[2!56=&`ѭ$1xz5MJLn<G meqNT3 m\|m6]X%T]⟣kUgC!<)p1|ӞUҿ'2 |ab{ȏ1ء76LrX ch%?yw'C!<)p1|ӞUԯ{AEs&0<am6lr!>AzcWo0$FXyoNM~?ȥV5Ƭ6j+dyxvWd[[@0UAyoɐ8 lۅIbx@"HR={cZ|\OhKm7ŶThw4_13/np?l}?߅w? -xrg MFIkItFFq`t_S%.?~~U]*jXJ_W8>@p"ϻʞ緶>PG&/ȿs폖3\Sm#[>OL|${Y9!0K6`xc>_RkM_{m>ʿ/*{wy6_ZЪ(gz2"=|6~Ew_=ol|!j_ }b)9EU،ja}A9{%Ɇ{} V37j7_u7  >.#Rԣc oleTa Z|-<oUTY3$ni\}}+2*ݧY=]͂p ǯxxd%TR\-C;N3md11?º',"XȋF2Fr1+>Ki64V>R2)1 |3$[5ĸ؊՗7{1+;>ʿ/*{~8xECeem!2?sa>@p"ϻʞ緶>_ad| QE;v"`/8 ߟ_x-_GᾳS Z(頢(˟+?2|(^$pơAX9</W|Fn,,, U$ {zfiyd8~^A{{c;plCWW#1j17rkEC/k&K}&xTg}o 9  =j7.nQ{jowss.w tی~~ʟK7|Q'Zԏ71i0A\y '69#c1ۃ8|^uXڔKkgJy01 *(7ɺ:`sqzԛK#"}:%h%k+KgkS_-); x-ht5A-H{m'ů7?>#>i}xşh/T#7 )]hciep66cE9YR z~| >~־'Ʊmxmn:O' M GI?4N<ɭo{qGO<vw_q>@p"ϻʞ緶>PG&/ȿs폗ܾ"~_,o;Ղahu(#Ew?x/O%9΋pȊ1(q受0ҫz7g3n).\׷$G&/ȿs폔 /*{{c廧o^$=?¾ yiiܾ3O$i?c^7Mzh|yK揍 j ǐ!8~Zf $\^ slt!BQ]R]~1 i[Lԭ5Ric>]Aʊ6ۍe#ǂW?-~%l֗$7ZgKGI8f}cD8# h.>g]%jUI+89l B~g?q/,q)p'(x0y]zrcyHhڷkJb0s98_[o+?N/]G_ KIC{_,+0W Df=0uqqx_/½+[myo|"/{Hb 2mYTm`6mC7t׵/1:Tp U"yjpBb_ j^u/?* vRTHH8?{al د8YoO9u%{w8y8liQ(GEFI0g.=>ʿ/*{~OOsEG9MQlN>m*RG9!Ī)c6{W-ͪi ㏞k6DV݂d<((ԧ{GWfc$b[ZmWSϡI{]Ff(B$cۂso?w3Nou u?id۾O'_f6 }'RՎω^Դk>KY`ɏ:~SFg~ٞ(5I|5sx{N6^E2@H3c?)Fw4~f2t I=$moggpRtMsA|7ڶWO,.et*lmuN~V/kzbI Z#sۖQs-`2 <R-!<dд>&@ڬͶe9u* ᔅm|K/? Hg[7C5YSEXUB@v*U0N5i˷yi{w?ͺ>SÿxȹԮ4BuKpJX,16V֯Iq; ʖ`H\(={c%/pL,Mw~hxl~ƲmrbHxQ٥ xAjEwxˆ8{{YNc+bf9F/]s~:h<78Ú>@p"ϻʞ緶>^gՌƗZ|1hjSjNi Mr1KO5q E62UHv2I+`@p"gWOs/o 9b?16vcA_2@p"ϻʞ緶>VKi<d/TmN9=/s*>ʮj/QY##)GN[?B]𝌞%11 k=xTU?x%?k`>=1_?i 6(Obbh-hpTc3'~W 6f>Mݢʘ9Ȑ1n`~g玿zo!󈧇RW˯S/so൬v~TJ:e6胐$Opsgq? 5o xgQ)$?h~nIt4Ey:o-!-L&0q7_la y ㎞ C| (oTol~sb)GF=P|@!nKq0e3PqNH??sX~%k v"]3ISk Nx8P89`t&7+OhPrLDD?<>LcI+@dM$m FwDQ>`{|޽o^(ԡ|'wo[ H40[?#zņUcrFx`0_|N~*do/은{(h94SrH+. Q閘rmV=xG~OVeڏ(%ndD=Bav/S)ȟ[_ÚiBwlg`zcWow_H"_hoA*3 Ӏy`Omω!M&hta"0q!X}BvZgTj6}ya ,6cܱķ2\2Uy_o19 Jَ#JQxhJ*Zݗ'>~7L[[{i串B>&PI 8$$l$l|9kAu>inndM?P͎!aRM?( /?9"wb5&KKu %dh%>&4l<% e]kZ.DoH`ZĬq`"!N4dbj5ODgq~S`eĹ'J/n=ݑ'qხ|o. +iV]80 E v789/|{l+x[xvXByN~X_xI~~oz_ (0(F|Mij;)FJyaU|q=|6~Ew_=ol|_/'ͤywǰgKF@b,G㏺?!_sXl4(F+?5lf&"U&w#n_~UySۅ}ߕ~^T=]/9>L]긳m?>Ñ4خ88zWdx++gW~/_` M_~WOs+^+pBd'Wxl|XKF@b,G㏺?!Dh4 1v+1|8K75STЦ>ˌ̖yaC u'lhb*AXUt2[1 OL /9>L]긳m?>Ñ4خ88zW^3N(Sp떖6Iz ޣ}hO.O"2Lv{`F^d7=O3G"VG ۂLcѷ|hbWUŜchqG=(f.u\Y6t~Cҝ:3rQitKUgW&]/Eb{_~WOs(#n_~UySth4 1v+1|8KF@b,G㏺?!]/@p"ϻʞ緶>PG&/ȿs폗|hbWUŜchqG=(f.u\Y6t~C҉fW6W^?EuO .K62FHU*Wb\֑Ƶ H-5΅moΑ,-vh4 1v+1|8KF@b,G㏺?!\jSO?# Q|>eQqWMB"@_.{`t 6t@0(o9?>f.u\Y6t~C҉|hbWUŜchqG=+X_wzz՞5_m;WЙ[I𯅴wB1%H<,遵׋u&^]bVhFn@ /Ñ4خ88zQ/9>L]긳m?>nZ-QI~~GfXj%^igoo7p6u%0 [w:=Bh\B8~ a* -'$}_r4}qg>~}J%?#G٠i]Wqqq v[Ҿyxzy(I.m}ei/rBդ idXtU, ]nK}v[bƥn rÑ4خ88zQ/9>L]긳m?>sJ9dol2VWNokjE{]5iW5w0!דs6F)\|!a $%9Wcr1ѷ|hbWUŜchqG=(f.u\Y6t~CҺ# 这<-JI!/uoBl62]>?]3zd7R^I2'F$mW*:q7/9>L]긳m?>Ñ4خ88zU^M+Mrbchʆ# nw_Çt%MBio[b k=amx7D+(V8`@`[08ړYX,:1KM_QEpQEtDText1tDText2tDText3tDText4$$If!vh5h5 55@ 5 #vh#v #v#v@ #v :V l4s),5h5 55@ 5 / / / / / /  / / 4f4tDText5tDText6$$If!vh5h55`#vh#v#v`:V ls),5h55`/ /  / / / 4tDText7tDText8$$If!vh5h55`#vh#v#v`:V ls),5h55`/ /  / / / 4tDText9vDText10$$If!vh5h55`#vh#v#v`:V l),5h55`/ /  / / / 4vDText35jD$$If!vh5h55`#vh#v#v`:V l4)5h55`/ /  / / /  4f4$$If!vh5h55`#vh#v#v`:V l4f),5h55`/ 4f4vDText12vDText13$$If!vh5h55`#vh#v#v`:V l4),5h55`/ / / /  / / 4f4vDText14vDText15$$If!vh5h55`#vh#v#v`:V l4),5h55`/ /  / / /  4f4$$If!vh55##v#v#:Vl t0)655 $$$If!vh55##v#v#:VlW t0)6,55 $$$If!vh55##v#v#:Vlq t0)6,55 $vDText14vDText14$$If!vh5h55 5#vh#v#v #v:Vl t6,5h55 5/ / / / / / / vDText18vDText18$$If!vh5h55\#vh#v#v\:V l0),5h55\/ / / /  /  / 4jD$$If!vh5h5,"#vh#v,":V l4H0)5h5,"/ / /  / 4f4vDText19vDText20 $$If!vh5h55\#vh#v#v\:V l460),5h55\/ / /  / / / 4f4vDText21vDText22$$If!vh5h55\#vh#v#v\:V l60),5h55\/ / /  / / /  4vDText23$$If!vh5u5 #vu#v :V l[0T),5u5 / /  / / 4jD$$If!vh5u5 #vu#v :V l 0T)5u5 / / /  / 4vDText25$$If!vh5u5 #vu#v :V l40T),5u5 / / / / 4f4$$If!vh5T)#vT):V l4-0T)5T)/ 4f4vDText26$$If!vh5%5/#v%#v/:V l40T),5%5// / / 4f4vDText27$$If!vh5u5 #vu#v :V lT)6,5u5 /  / / 4vDText29$$If!vh5u5 #vu#v :V l)T)65u5 / /  / 4vDText28$$If!vh5u5 #vu#v :V lT)6,5u5 / / / 4jD$$If!vh5u5 #vu#v :V l065u5 / / / 4$$If!vh55#5\#v#v##v\:V l6,55#5\/ 4vDText30vDText30vDText30$$If!vh5555b#v#v#v#vb:V l46+,5555b/ / /  / /  / / / 4f4$$If!vh5555b#v#v#v#vb:V l4\6+,5555b/ 4f4jDvDText30vDText30 $$If!vh555#5\#v#v#v##v\:V l46,555#5\/ / /  / /  / / / 4f4$$If!vh555#5\#v#v#v##v\:V l6,,555#5\/ 4vDText30vDText30vDText30 $$If!vh555#5\#v#v#v##v\:V l46,555#5\/ / /  / /  / / / 4f4tDeCheck1tDeCheck2~$$If!vh55x #v#vx :V l4a)6,55x / 4f4tDeCheck3tDeCheck4~$$If!vh55x #v#vx :V l4a)6,55x / 4f4vDRText31$$If!vh5T)#vT):V l0T)65T)4vD` Text32$$If!vh5T)#vT):V l0T)65T)/ 4DyK yK nhttp://www.financial-ombudsman.org.uk/faq/mortgage.htm$$If!vh5T)#vT):V lc0T)65T)/ / 4vDText33$$If!vh5T)#vT):V le0T)65T)/ / 4tDeCheck5tDeCheck6$$If!vh55 #v#v :V l40*655 / 4f4vDText34$$If!vh5X)#vX):V l0X)65X)4$IfK$L$l!vh55 $5#v#v $#v:Vl t06,554$5}$$If!vh5Y)#vY):V l065 *4$IfK$L$l!vh5x#vx:Vl  t 0x65x` p $$If!vh5P5 #vP#v :Vl t065j5/ / / / DyK www.ombudsman.my.contact.bgyK Hhttp://www.ombudsman.my.contact.bg/$$Ifl!vh5#v:V l4W06,5/ 4alf4H@H Normal CJOJQJ_HaJmH sH tH B@B Heading 1 $<@& 5CJ\>@> Heading 2$@& 5CJ \>@> Heading 3$@& 5CJ\>@> Heading 4$@& 6CJ]H@H Heading 5$@&5B*CJ\phJ@J Heading 6$$@&a$5B*\phDA@D Default Paragraph FontVi@V  Table Normal :V 44 la (k(No List >B@> Body Text6B*]ph6P@6 Body Text 2CJ4@4 Header  !4 @"4 Footer  !6Q@26 Body Text 3CJZC@BZ Body Text Indent$^a$CJOJQJaJ.)@Q. Page Number6U@a6 Hyperlink >*B*phFV@qF FollowedHyperlink >*B* phj@j  Table Grid7:V0}~`kyz}~`kyz}G H Xz<q./C\]au"6JKLMNOZn Gefk ;<v8LmnoEGThijD F J ^ _ `  0 1 2 3 8 > E F t  $ % & + 1 8 9 h |  d # 7 8 9 : ; < = > ? @ A B C D E F G H O Xyz#$89:QRLMabcdy*  qr0IJKLMb=`abc.1`bcefhiklmnoH0H000000H0040404 04 04 04 04 04 04 04 04 04 04 04 04 04 04 04 04 04 0404 04 04 04 04 04 04 04 04 04 04 04 04 04 04 04 0400> 0> 0> 0> # 0>0> 0> 0> 0> 0> 00[ 0[ 0[ 0[ 0[ 0[0[80[0808 08 08 08 0808 08 08 08 08 08 08 @08 @08 08 @08 08(0[00 0 0 00 0 0 0 0 0 0 0 0 0 0 (0[(0[(0[0r0r 0r 0r 0r0r 0r 0r 0r 0r 0r 0r0r0r0r0r 0r0r 0r 0r0r 0r 0r 0r 0r 0r 0r0r 0r 0r 0r 0r 0r 0r 0r 0r 0r 0r 0r 0r 0r 0r 0r 0r 0r 0r 0r 0r 0r 0r 0r 0r 0r 0r 0r 0r 0r 0r0r 0r 00r 0r 0r 0r 0r 0r 0r 0r 0r 0r 0r 0r 0r 0r 0r  0r  0r 0r 0r 0r 0 `0 0  0  0  0  (0 (0 0 0 0 0 000 000 0 00(0 0000 00 0 0 0 0 0 0 000000000 0 0 00! 0! 0! 0 0 0 @0000 0 00000(0@0I00@0I00@0I00@0I00@0@0I0000000000 0 00000 ef ;<v8LmnoEGThijD F J ^ _ ` 3 8 > E F t $ % & + 1 8 9 h |  d E F G H O Xyz#$89:QRLMabcdy*  q0IJKLMb=`abc.@0{00#T R{00  s00 {00 {00 s00 {00Bs00 {00 s0 0 PRs00 {0 0 @0{00{00p!{00{00{00{00y00 I00K00I00 @0K00@0 K00@0 K00 I00I00 y00 y00 y00{00 {00 y00 K0&0'I0&0K0&0I0&0y00  I0+0I0+0I0+0,<y00  K0/00P]K0/0 K0/0 K0/0y00  K040 I0405܆]y00  K07080]I0/0 I0/0 I0/0y00 I0<0 I0<0= ]I0/0 K0>0?D]I0/0 I0/0 I0/0y00 K0D0 I0E0 I0E0 I0D0 y00  y00I0J0 I0J0 y00  I0M0 I0M0 y00  {00{00 {00 ky00 y00 @0 y00 y0 0y0 0I0Y0  y0 0K0[0 \<I0[0  I0[0 {0 0y0 0I0`0  I0`0  y0 0y0 0y0 0y0 0y0 0I0g0 I0g0  y0 0y0 0y0 0y0 0y0 0y0 0I0o0 I0p0  I0p0 I0p0 I0p0 I0p0 I0p0 I0p0  I0p0  y0 0 I0o0 K0o0 K0{0|P]I0{0I0{0 y0 0I0o0  y0 0y0 0y0 0y0 0y0 0y0 0y0 0@0y00{00I00y00y00@000000 z \ B DxJP&H}~t,BČڎړ #%&),037;JMOQTVY[^_a  v4PvbbHpH>|"}|~~pv„`hzbʓړ!"$'(*+-./1245689:<=KLNPRSUWXZ\]`bؓ'-/;AHTZamsu".46BHZflv%178DJYekT`fJ V \  ( . t     " h t z |   g w ~ # / 5 ?T$06MY_FFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFG G G G FFXFG G F}X  DB/X2$keJi/w 4lb$ $b< і 0e0e     @ 5% 8c8c     ?1 d0u0@Ty2 NP'p<'pA)BCD|E||S"@D  A0 (    < ?" B   B DjJ?"  <pGpGpGpG"`   <pGpGpGpG"`   v W?`N OWebdings"  r W?`8Wingdings"b  c 2AFOSKS2  < ?" B S  ?H0(  E vt-(tEvtY(tEt tvt &)t'Text1Text2Text3Text4Text5Text6Text7Text8Text9Text10Text35Text12Text13Text14Text15 OLE_LINK1 OLE_LINK2Text18Text19Text20Text21Text22Text23Text25Text26Text27Text29Text28Text30Check1Check2Check3Check4Text31Text32Text33Check5Check6Text340Ibv#[w9UK u  h  $ %N  !"#$%&.B[t5mKg]   x 6 7`/>*urn:schemas-microsoft-com:office:smarttags PersonName 9 /   g x ~ $7M`NUV[^_``bbccefhiklno!!"qr.CH]`!OYn FGdfjk!:<tw7LloDGSjC F I `  3 7 8 = > D F s & * + 0 1 7 9 g  c d g x ~ " H N O WXxz":PRKdxy)* p0HMab~<=_c-OZ``bbccefhiklno333333 /   g x ~ $7M`-NUV[^_``bbccefhiklno!!"qr``bbccefhiklno# JsVPk}9nda <-L ["t&Xtuʟz/2o=x!)U"@ $:$H}p&^ 94( (Y(sV&eD7$S@zIFiC?n@pD 2fGؙB H8fLyIX, l6NK &L, TC"\D,?%S_0|>awXe@ $gBno=Xp>"_q8fL_8uʆ"XN|vPxh ^`OJQJo(h ^`OJQJo(oh pp^p`OJQJo(h @ @ ^@ `OJQJo(h ^`OJQJo(oh ^`OJQJo(h ^`OJQJo(h ^`OJQJo(oh PP^P`OJQJo(h ^`OJQJo(h ^`OJQJo(oh pp^p`OJQJo(h @ @ ^@ `OJQJo(h ^`OJQJo(oh ^`OJQJo(h ^`OJQJo(h ^`OJQJo(oh PP^P`OJQJo( ^`OJQJo( ^`OJQJo(o pp^p`OJQJo( @ @ ^@ `OJQJo( ^`OJQJo(o ^`OJQJo( ^`OJQJo( ^`OJQJo(o PP^P`OJQJo(h ^`OJQJo(h ^`OJQJo(oh pp^p`OJQJo(h @ @ ^@ `OJQJo(h ^`OJQJo(oh ^`OJQJo(h ^`OJQJo(h ^`OJQJo(oh PP^P`OJQJo( 8^`OJQJo( ^`OJQJo(o pp^p`OJQJo( @ @ ^@ `OJQJo( ^`OJQJo(o ^`OJQJo( ^`OJQJo( ^`OJQJo(o PP^P`OJQJo(h^`OJQJo(hHh ^`OJQJo(oh pp^p`OJQJo(h @ @ ^@ `OJQJo(h ^`OJQJo(oh ^`OJQJo(h ^`OJQJo(h ^`OJQJo(oh PP^P`OJQJo(hhh^h`CJOJQJo(h 88^8`OJQJo(oh ^`OJQJo(h   ^ `OJQJo(h   ^ `OJQJo(oh xx^x`OJQJo(h HH^H`OJQJo(h ^`OJQJo(oh ^`OJQJo(h hh^h`OJQJo(h 88^8`OJQJo(oh ^`OJQJo(h   ^ `OJQJo(h   ^ `OJQJo(oh xx^x`OJQJo(h HH^H`OJQJo(h ^`OJQJo(oh ^`OJQJo(8^`CJOJQJo(8 ^`OJQJo(o8 pp^p`OJQJo(8 @ @ ^@ `OJQJo(8 ^`OJQJo(o8 ^`OJQJo(8 ^`OJQJo(8 ^`OJQJo(o8 PP^P`OJQJo( ^`OJQJo( ^`OJQJo(o pp^p`OJQJo( @ @ ^@ `OJQJo( ^`OJQJo(o ^`OJQJo( ^`OJQJo( ^`OJQJo(o PP^P`OJQJo(hh^h`OJQJo(hH88^8`OJQJ^Jo(hHo^`OJQJo(hH  ^ `OJQJo(hH  ^ `OJQJ^Jo(hHoxx^x`OJQJo(hHHH^H`OJQJo(hH^`OJQJ^Jo(hHo^`OJQJo(hHh ^`OJQJo(h ^`OJQJo(oh pp^p`OJQJo(h @ @ ^@ `OJQJo(h ^`OJQJo(oh ^`OJQJo(h ^`OJQJo(h ^`OJQJo(oh PP^P`OJQJo(h ^`OJQJo(h ^`OJQJo(oh pp^p`OJQJo(h @ @ ^@ `OJQJo(h ^`OJQJo(oh ^`OJQJo(h ^`OJQJo(h ^`OJQJo(oh PP^P`OJQJo(h ^`OJQJo(h ^`OJQJo(oh pp^p`OJQJo(h @ @ ^@ `OJQJo(h ^`OJQJo(oh ^`OJQJo(h ^`OJQJo(h ^`OJQJo(oh PP^P`OJQJo(h 88^8`OJQJo(h ^`OJQJo(oh   ^ `OJQJo(h   ^ `OJQJo(h xx^x`OJQJo(oh HH^H`OJQJo(h ^`OJQJo(h ^`OJQJo(oh ^`OJQJo(h 88^8`OJQJo(h ^`OJQJo(oh   ^ `OJQJo(h   ^ `OJQJo(h xx^x`OJQJo(oh HH^H`OJQJo(h ^`OJQJo(h ^`OJQJo(oh ^`OJQJo(h ^`OJQJo(h ^`OJQJo(oh pp^p`OJQJo(h @ @ ^@ `OJQJo(h ^`OJQJo(oh ^`OJQJo(h ^`OJQJo(h ^`OJQJo(oh PP^P`OJQJo(h ^`OJQJo(h ^`OJQJo(oh pp^p`OJQJo(h @ @ ^@ `OJQJo(h ^`OJQJo(oh ^`OJQJo(h ^`OJQJo(h ^`OJQJo(oh PP^P`OJQJo(h ^`OJQJo(h ^`OJQJo(oh pp^p`OJQJo(h @ @ ^@ `OJQJo(h ^`OJQJo(oh ^`OJQJo(h ^`OJQJo(h ^`OJQJo(oh PP^P`OJQJo(h^`.h^`.hpLp^p`L.h@ @ ^@ `.h^`.hL^`L.h^`.h^`.hPLP^P`L.808^8`056CJOJPJQJ^Jo( ^`OJQJo(o pp^p`OJQJo( @ @ ^@ `OJQJo( ^`OJQJo(o ^`OJQJo( ^`OJQJo( ^`OJQJo(o PP^P`OJQJo(h ^`OJQJo(h ^`OJQJo(oh pp^p`OJQJo(h @ @ ^@ `OJQJo(h ^`OJQJo(oh ^`OJQJo(h ^`OJQJo(h ^`OJQJo(oh PP^P`OJQJo(h ^`OJQJo(h ^`OJQJo(oh pp^p`OJQJo(h @ @ ^@ `OJQJo(h ^`OJQJo(oh ^`OJQJo(h ^`OJQJo(h ^`OJQJo(oh PP^P`OJQJo(8^`CJOJQJo(8 ^`OJQJo(o8 ^`OJQJo(8 h h ^h `OJQJo(8 8 8 ^8 `OJQJo(o8 ^`OJQJo(8 ^`OJQJo(8 ^`OJQJo(o8 xx^x`OJQJo(h ^`OJQJo(h ^`OJQJo(oh pp^p`OJQJo(h @ @ ^@ `OJQJo(h ^`OJQJo(oh ^`OJQJo(h ^`OJQJo(h ^`OJQJo(oh PP^P`OJQJo(h ^`OJQJo(h ^`OJQJo(oh pp^p`OJQJo(h @ @ ^@ `OJQJo(h ^`OJQJo(oh ^`OJQJo(h ^`OJQJo(h ^`OJQJo(oh PP^P`OJQJo(h 88^8`OJQJo(h ^`OJQJo(oh   ^ `OJQJo(h   ^ `OJQJo(h xx^x`OJQJo(oh HH^H`OJQJo(h ^`OJQJo(h ^`OJQJo(oh ^`OJQJo(h hh^h`OJQJo(h 88^8`OJQJo(oh ^`OJQJo(h   ^ `OJQJo(h   ^ `OJQJo(oh xx^x`OJQJo(h HH^H`OJQJo(h ^`OJQJo(oh ^`OJQJo(8^`CJOJQJo(8 ^`OJQJo(o8 pp^p`OJQJo(8 @ @ ^@ `OJQJo(8 ^`OJQJo(o8 ^`OJQJo(8 ^`OJQJo(8 ^`OJQJo(o8 PP^P`OJQJo(h ^`OJQJo(h ^`OJQJo(oh pp^p`OJQJo(h @ @ ^@ `OJQJo(h ^`OJQJo(oh ^`OJQJo(h ^`OJQJo(h ^`OJQJo(oh PP^P`OJQJo(h ^`OJQJo(h ^`OJQJo(oh pp^p`OJQJo(h @ @ ^@ `OJQJo(h ^`OJQJo(oh ^`OJQJo(h ^`OJQJo(h ^`OJQJo(oh PP^P`OJQJo(h ^`OJQJo(h ^`OJQJo(oh pp^p`OJQJo(h @ @ ^@ `OJQJo(h ^`OJQJo(oh ^`OJQJo(h ^`OJQJo(h ^`OJQJo(oh PP^P`OJQJo(h ^`OJQJo(h ^`OJQJo(oh pp^p`OJQJo(h @ @ ^@ `OJQJo(h ^`OJQJo(oh ^`OJQJo(h ^`OJQJo(h ^`OJQJo(oh PP^P`OJQJo(^`5B*OJPJQJ^Jo(ph ^`OJQJ^Jo(hHopp^p`OJQJo(hH@ @ ^@ `OJQJo(hH^`OJQJ^Jo(hHo^`OJQJo(hH^`OJQJo(hH^`OJQJ^Jo(hHoPP^P`OJQJo(hHh ^`OJQJo(h ^`OJQJo(oh pp^p`OJQJo(h @ @ ^@ `OJQJo(h ^`OJQJo(oh ^`OJQJo(h ^`OJQJo(h ^`OJQJo(oh PP^P`OJQJo(#Pk"\=x!g|>aU"e3iTY( <-=Xp[" J4(TBn2p&Xtu_8u##                                    F                 `                 V?                 LTb                                                                                         Ni                          2f                                            2f                                            >          @ @UT?G%^t|oaGLfXb (1?/i6?7c!M*i"*j,..N .6.1F03J8[;.=D?$XDcFH/eHyIjMWV/[\]a ta{j(Fk99nRrjzpnX,[1jbA*lN?pE(&O !2 1C"  l~:gm}n..8_2.X~f@'B!//C\]au"6JKLMNOZn efk ;<8LmnGThiF J ^ _  1 2 3 8 > E F t  $ % & + 1 8 9 h |  d # E F z#$89RMab  JKMb`ao@/49//( ```|UnknownGz Times New Roman5Symbol3& z Arial;& z Arial CYR;Wingdings?5 z Courier New"1hZ;lLFrV  (V  (`E!14dUU 2QHP?WV&*Complaint FormvectusStilina#                           ! " Oh+'0  8 D P \hpxComplaint FormvectusNormalStilina23Microsoft Office Word@,@lf@@V ՜.+,D՜.+,< hp|  FOS( U Complaint Form Titlel 8@ _PID_HLINKSA$ 6$7http://www.financial-ombudsman.org.uk/faq/mortgage.htmw3$http://www.ombudsman.my.contact.bg/  !"#$%&'()*+,-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnopqrstuvwxyz{|}      !"#$%&'()*+,-./02345678:;<=>?@ERoot Entry FJܛGData ~Қ1Table WordDocumentnSummaryInformation(1DocumentSummaryInformation89CompObjq  FMicrosoft Office Word Document MSWordDocWord.Document.89q